Help

When will my order arrive?

• 12oz & 16.9oz ribbed bottles are produced in 15 business days.

• 8oz bottles are produced on the 5th of each month for orders with artwork approved 3 weeks prior.

• 16.9oz smooth bottles are produced on the 15th of each month for orders with artwork approved 3 weeks prior.

After production, orders are shipped and typically delivered within 1-5 business days (freight transit times for larger orders may take longer).

UPS Ground transit times by region:

How are the bottles shipped?

Across the US, small orders (<18 cases) are generally shipped via UPS Ground in boxes while larger orders are shipped via UPS or 3rd-party freight on pallets.

Bottled Events is committed to getting your order to you as soon as possible and uses multiple carriers to deliver your branded water order efficiently.

Please note palletized shipments will require a forklift or a dock accessible by an 18-wheeler. In the absence of these, Bottled Events will connect you with shippers that offer “Liftgate Delivery”.

Liftgate Delivery hires the shipper to deposit the water next to the truck.

Rush Orders are approved on a case-by-case basis with an additional fee.

Main FAQ page.

Custom Label Templates

How can I customize a label template?

While certain elements, such as nutrition facts on resale labels, are fixed due to legal requirements, you have the flexibility to customize other aspects:

Color Schemes: Adjust colors to align with your event’s palette.

Logos and Images: Incorporate your brand logo or event-specific images.

Text: Add personalized messages, event names, or dates.
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Are there any restrictions on label customization?

Yes, certain information included on the templates is legally required and cannot be altered. However, other design elements can be modified to suit your preferences.

Where can I download the label templates?

Templates are available for download here. Ensure you select the appropriate template category labeling requirements.

Need Assistance?
If you have questions about customizing your label or need design assistance, our team is here to help. Contact us for support and guidance.

Templates are available for download here.

Can I Use My Own Carrier?
Yes, at Bottled Events, we understand that some customers may prefer to use their own shipping carrier for their orders. While we typically work with trusted carriers to ensure the timely delivery of your custom-labeled bottled beverages, we are happy to accommodate third-party shipping arrangements.

If you’d like to use your own carrier, we can facilitate a third-party pickup directly from our dock. Just let us know in advance so we can prepare your order for pickup.

Additionally, if you’re located within Southern California, we offer a $97 flat-rate shipping option for approved local deliveries.

If you have any questions about using your own carrier or need assistance with your shipping arrangements, feel free to reach out to us. We’re here to make your event planning as smooth as possible!

The minimum order is 12 cases (288 bottles) across all bottle sizes.

Can I Use My Own Carrier?
Yes, at Bottled Events, we understand that some customers may prefer to use their own shipping carrier for their orders. While we typically work with trusted carriers to ensure the timely delivery of your custom-labeled bottled beverages, we are happy to accommodate third-party shipping arrangements.

If you’d like to use your own carrier, we can facilitate a third-party pickup directly from our dock. Just let us know in advance so we can prepare your order for pickup.

Additionally, if you’re located within Southern California, we offer a $97 flat-rate shipping option for approved local deliveries.

If you have any questions about using your own carrier or need assistance with your shipping arrangements, feel free to reach out to us. We’re here to make your event planning as smooth as possible!

Checking Your Order Status with Bottle’d Events
At Bottle’d Events, we understand the importance of staying informed about your order’s progress. While we currently do not offer an online tracking system, our customer support team is readily available to provide updates on your order status.

How to Inquire About Your Order:

Phone: Call us at 657-223-4007 during our business hours.

Email: Send your inquiry to info@bottledevents.com with your order details.

Contact Form: Use our Contact Us page to submit your request.

Information to Provide:

To assist us in locating your order quickly, please have the following information ready:

Order Number: Found in your confirmation email.

Name: The name used to place the order.

Order Date: The date when the order was placed.

Email Address: The email associated with the order.

What to Expect:

Upon receiving your inquiry, our support team will:

Verify your order details.

Provide the current status of your order.

Offer an estimated delivery date based on production and shipping schedules.

Business Hours:

Our customer support team is available:

Monday to Friday: 9:00 AM – 4:00 PM PST

Need Further Assistance?

If you have additional questions or require further assistance, please don’t hesitate to reach out. Our team is dedicated to ensuring your experience with Bottle’d Events is seamless and satisfactory.

Our customer support team will be happy to help! Simply contact us at 657-223-4007 to inquire about your order status.

What Are the Prices for Custom-Labeled Bottled Water?

Custom Labeled Bottled Water Pricing:
Our prices are based on the number of bottles you order and the complexity of the design. The more bottles you order, the lower the price per unit becomes. We offer volume discounts for large orders, making it easy to plan for events of any size.

For smaller orders, the base price includes:

Bottle and Label Costs: The cost covers the bottles and custom labels.

Free Design Services: We provide free label design services, so you can create the perfect look for your event without worrying about additional design fees.

Factors Affecting Pricing:
Quantity: Larger orders typically have a lower cost per bottle, making them a cost-effective choice for events with a larger guest list.

Shipping: Shipping costs depend on your location and the size of your order. We offer flat-rate shipping for local deliveries in Southern California and use trusted carriers for other regions.

Custom Options: If you require flavored waters, custom packaging, or other specialty options, these will be priced individually based on your specifications.

Getting a Custom Quote:
For the most accurate pricing, we recommend contacting us directly with details about your event, including the number of bottles, the design you’d like, and your shipping location. Our team will provide a personalized quote based on your needs.

Feel free to reach out via phone at (657) 223-4007 or by email at info@bottledevents.com to get started on your custom order.

Rush Orders at Bottle’d Events
At Bottle’d Events, we understand that sometimes events come up unexpectedly, and you may require your custom bottled water order on short notice. We strive to accommodate rush orders whenever possible to meet your event needs.

Rush Order Policy:

Approval Process: Rush requests are evaluated on a case-by-case basis.

Additional Fees: An extra fee applies to rush orders to cover expedited processing and shipping.

Contact Details: Please reach out to our support team at 657-223-4007 for specific information regarding rush order availability and associated costs.

How to Request a Rush Order:

Contact Us Promptly: As soon as you know you’ll need a rush order, get in touch with our support team to discuss your requirements.

Provide Order Details: Be ready to share specifics about your order, including quantity, label customization, and desired delivery date.

Confirm Rush Availability: Our team will assess the feasibility of expediting your order and inform you of any additional fees.

Finalize Your Order: Once approved, we’ll process your rush order promptly to ensure timely delivery.

Tips for Smooth Successful Rush Orders:

Be Clear and Specific: Providing detailed information about your order helps us process it more efficiently.

Respond Promptly: Quick communication ensures we can meet tight deadlines.

Understand Limitations: While we strive to accommodate rush orders, certain constraints may affect our ability to fulfill them.

Need Assistance?

If you have questions about placing a rush order or need further assistance, our team is here to help. Contact us for personalized support and guidance.

Rush requests are approved on a case-by-case basis with an additional fee. Please contact our support team @ 657-223-4007 for exact details.

Can I Use My Own Carrier?
Yes, at Bottled Events, we understand that some customers may prefer to use their own shipping carrier for their orders. While we typically work with trusted carriers to ensure the timely delivery of your custom-labeled bottled beverages, we are happy to accommodate third-party shipping arrangements.

If you’d like to use your own carrier, we can facilitate a third-party pickup directly from our dock. Just let us know in advance so we can prepare your order for pickup.

Additionally, if you’re located within Southern California, we offer a $97 flat-rate shipping option for approved local deliveries.

If you have any questions about using your own carrier or need assistance with your shipping arrangements, feel free to reach out to us. We’re here to make your event planning as smooth as possible!

Estimate shipping today with our free quote builder.

How Many Cases Should I Order for My Event?
When planning your event, determining how many cases of bottled beverages to order is essential for keeping guests refreshed. At Bottled Events, we recommend ordering one bottle per guest. On average, a case of 24 bottles can serve 20-30 people. However, your needs may vary depending on several factors.

Key Considerations:
Guest Count: The more guests you have, the more cases you’ll need. For 20-30 people, one case is usually sufficient, but larger events may require more.

Event Type: Events like weddings or parties tend to have higher drink consumption, so you may need extra cases. Corporate events or more casual gatherings may require fewer bottles.

Weather: Hot weather can increase thirst, especially for outdoor events. If your event is in the summer or outdoors, you may need to order more cases.

Other Beverage Options: If you’re serving soda, wine, or other drinks, your need for bottled beverages may decrease. Consider the other options available to your guests.

Event Duration: Longer events generally require more beverages, so take the event’s length into account when placing your order.

Guest Preferences: Not all guests will drink bottled water, so if you’re offering a variety of drinks, you can adjust your order based on expected consumption.

Consider:

💧Are there are additional beverage options for your attendees?

💧Will the event weather or temperature conditions influence guest thirst?

💧Will your label design be reusable for future events?

One case of 24 bottles will usually serve 20-30 people. For wedding events and other special occaisions, we recommend one bottle per guest.

Understanding Label Sizes for Custom Bottled Water
At Bottle’d Events, we offer a variety of label sizes to suit different bottle types and event needs. Choosing the right label size ensures a professional appearance and effective branding for your event.

Common Label Sizes:

Standard Water Bottle (16.9 oz / 500 mL): Typically uses labels measuring 8″ x 2″.

Mini Water Bottle (8 oz / 237 mL): Often utilizes labels sized at 4″ x 2″.

Small Water Bottle (12 oz / 355 mL): Usually requires labels around 6.5″ x 1.75″.

These dimensions are designed to wrap seamlessly around the bottle, providing ample space for logos, event details, and other personalized elements.

Customization Tips:

Design Elements: Incorporate your event’s theme colors, logos, and messages to create a cohesive look.

Printing Considerations: Use high-resolution images and clear fonts for readability and visual appeal.

Applications for Various Events:

Weddings: Personalized labels can include the couple’s names, wedding date, and a special message.

Corporate Events: Feature company logos, slogans, and event-specific information to reinforce branding.

Birthday Parties: Add fun graphics, the celebrant’s name, and age to create a festive atmosphere.

Please visit our templates page to learn more about label dimensions.

Placing Your Order
At Bottle’d Events, we strive to make the ordering process seamless and efficient, whether you’re planning a small gathering or a large-scale event.

For Orders of 100 Cases or Less (Up to 2,400 Bottles):

Online Quote Form: Our quote form is designed for quick and easy ordering. Simply fill out the required details, and you can place your order directly through our website.

For Orders Exceeding 100 Cases:

Phone Orders: For larger quantities, please contact us directly at 657-223-4007. Our team will assist you in processing your order and addressing any specific requirements.

Additional Ordering Options:

Email: Send your order details to info@bottledevents.com, and our team will get back to you promptly.

Contact Form: Use our Contact Us page to submit your order inquiry or request assistance.

Information to Include When Ordering:

To ensure a smooth ordering process, please provide the following details:

Quantity: Number of cases or bottles required.

Bottle Size: Specify the desired bottle size (e.g., 8 oz, 12 oz, 16.9 oz).

Label Design: Provide your artwork or request design services.

Event Date: Let us know when you need the order delivered.

Shipping Address: Include the full address for delivery.

Need Assistance?

If you have questions about the ordering process or need help with customization, our dedicated team is here to assist you. Contact us at info@bottledevents.com or call 657-223-4007 for personalized support.

If ordering 100 cases or less (2,400 bottles), our quote form on our website will allow you to quote and place your order today. Larger orders can be placed over the phone at 657-223-4007.

Bottles

• 8oz, 12oz, and 16.9oz smooth and ribbed varieties.

• All bottles are BPA-free, 100% recyclable, and include clear caps.

• Smooth bottles use 50% less plastic (PET)

8oz Bottled Water

• Bottle Dimensions: 5″ tall, 2.25″ in diameter
• Label Dimensions: 2″x7.375”
• One case weighs 15 lbs
• One pallet consists of 108 cases

12oz Bottled Water

• Bottle Dimensions: 7″ tall, 2.25″ in diameter
• Label Dimensions: 2″x7.75”
• One case weighs 21 lbs
• One pallet consists of 84 cases

16.9oz Bottled Water

• Bottle Dimensions: 8″ tall, 2.5″ in diameter
• Label Dimensions: 2″x8”
• One case weighs 30 lbs
• One pallet consists of 72 cases

What Bottles Do We Use?
At Bottled Events, we prioritize quality and sustainability in our custom-labeled bottled water. Here’s what you can expect:

Material: All our bottles are BPA-free and made from 100% recyclable PET plastic.

Design: We offer smooth-sided bottles that use 50% less plastic, contributing to a more eco-friendly product.

Cap: Each bottle comes with a clear, tamper-evident cap for safety and convenience.

Sizes: We provide various bottle sizes, including 8oz, 12oz, and 16.9oz to suit different event needs.

Labeling: Our labels are applied directly to the bottles, and we do not charge additional setup or artwork fees.

If you have specific requirements or questions about our bottles, feel free to reach out to us. We’re here to assist you in selecting the perfect bottled water for your event.

Return to Main FAQ page

Premium Purified Water for Every Occasion
We are committed to delivering the highest quality bottled water, ensuring that every sip is pure, refreshing, and safe. Our water is sourced exclusively from FDA-licensed manufacturing plants, adhering to stringent quality standards.

Advanced Purification Processes:

To guarantee the purity and taste of our water, we employ a multi-step purification process:

Reverse Osmosis: This process removes dissolved solids, contaminants, and impurities by forcing water through a semi-permeable membrane.

Microfiltration: Utilizing fine filters, microfiltration eliminates particles, bacteria, and other microorganisms, ensuring clarity and safety.

UV/Ozone Treatment: This final step disinfects the water, destroying any remaining pathogens and enhancing shelf life without the use of chemicals.

Why Choose Bottle’d Events Water:

Consistent Quality: Our rigorous purification methods ensure that every bottle meets our high standards for taste and safety.

Health and Safety: Free from contaminants and impurities, our water is a healthy choice for guests of all ages.

Perfect for Events: Whether it’s a wedding, corporate event, or party, our bottled water complements your occasion with both quality and style.

Certifications and Compliance:

We take pride in our commitment to quality and safety:

FDA-Licensed Facilities: Our manufacturing partners are licensed by the U.S. Food and Drug Administration, ensuring compliance with federal regulations.

Regular Testing: Routine quality checks and testing are conducted to maintain the highest standards of purity and taste.

Need Assistance?

Our dedicated team is here to help you select the perfect bottled water options for your event. Contact us at info@bottledevents.com or call 657-223-4007 for personalized support and guidance.

Bottled Events guarantees the refreshing taste of pure, clean water by exclusively sourcing purified water from FDA-licensed manufacturing plants.

Our water undergoes rigorous multi-step purification processes like reverse osmosis, microfiltration, and UV/Ozone treatment to remove all impurities and to ensure you get to enjoy the refreshing taste of pure, clean water.

Guide to Bottle’d Events Labels
At Bottle’d Events, we pride ourselves on delivering high-quality, custom-labeled bottled water tailored to your event’s needs. Our labels are designed to be both functional and aesthetically pleasing, ensuring your brand or celebration stands out.

Are the labels already applied on the bottles?

Yes. All labels are professionally applied to the bottles before delivery, ensuring a clean and uniform appearance.

Is there an artwork fee?

No Additional Fees: We do not charge extra for label design or artwork services.

Customization: Our team works with you to create a label that reflects your event’s theme or your company’s branding.

What are the labels made from?

Waterproof Labels: Our labels are digitally printed on white, waterproof synthetic material, allowing them to be fully submerged without damage.

Longevity: Designed to withstand various conditions, our labels maintain their integrity throughout your event.

Can I purchase the labels without bottles?

Currently Unavailable: We do not offer the option to purchase labels separately from the bottles at this time.

Ideal for Various Events:

Weddings: Add a personal touch with custom labels featuring the couple’s names and wedding date.

Corporate Events: Enhance brand visibility with labels displaying your company logo and message.

Parties and Celebrations: Create memorable keepsakes with themed designs for birthdays, anniversaries, and more.

Need Assistance?

Our dedicated team is here to help you design the perfect label for your event. Contact us at info@bottledevents.com or call 657-223-4007 for personalized support.

Are the labels already applied on the bottles?

• Yes

Is there an artwork fee?

• No; Bottled Events does not charge an additional label or artwork fee.

What are the labels made from?

• Labels are digitally printed on a white, waterproof synthetic material.

• Labels can be fully submerged in water and not get soggy or destroyed.

Can I purchase the labels without bottles?

• No, not at this time.

Bottled Events maintains a strict no-return and no-refund policy due to the custom nature of our products. Once an order is in transit, we are not liable for missed event dates caused by carrier errors. To avoid issues, it’s essential to allow sufficient time for order processing and shipping. If you’re uncertain whether your order will arrive on time, it’s advisable to reach out to us with your event date and shipping ZIP code to confirm.

If you need assistance with anything else, please feel free to Contact Us.

Due to the custom nature of our products, Bottled Events does not offer returns or refunds.

Once the order is in transit, Bottled Events is not liable and does not issue refunds for missed event dates due to carrier errors.

Returns or refunds will not be granted for missing an event date if the appropriate amount of time for order processing and shipping was not allowed. Bottled Events will make every effort to contact the customer when there is not enough time to complete an order. If you are unsure if your order will be received in time, please contact us with your event date and shipping zip code.