Bottled Events maintains a strict no-return and no-refund policy due to the custom nature of our products. Once an order is in transit, we are not liable for missed event dates caused by carrier errors. To avoid issues, it’s essential to allow sufficient time for order processing and shipping. If you’re uncertain whether your order will arrive on time, it’s advisable to reach out to us with your event date and shipping ZIP code to confirm.
If you need assistance with anything else, please feel free to Contact Us.
Due to the custom nature of our products, Bottled Events does not offer returns or refunds.
Once the order is in transit, Bottled Events is not liable and does not issue refunds for missed event dates due to carrier errors.
Returns or refunds will not be granted for missing an event date if the appropriate amount of time for order processing and shipping was not allowed. Bottled Events will make every effort to contact the customer when there is not enough time to complete an order. If you are unsure if your order will be received in time, please contact us with your event date and shipping zip code.
